Click-rate is a vanity metric — measure reporting instead
Why click-through on phishing simulations is the weakest signal you can track, and what to measure instead.
Field notes
Observations from current engagements, opinion on industry developments, and the occasional longer essay.
Why click-through on phishing simulations is the weakest signal you can track, and what to measure instead.
Token-stealing phishing kits are now commodity. What that means for your detection layer and how training has to adapt.
QR-code phishing has moved from edge case to dominant initial vector in many engagements. The implications run beyond email security.
Most awareness programmes peak in year one and decline thereafter. Three structural changes that change the trajectory.
Most tabletops rehearse the technical investigation. The communications and decision flow — the hard parts — usually go unpracticed.
Board-level communication about awareness programme outcomes works when it is short, narrative-driven, and explicit about what to ignore.